Shipping & Delivery Policy

Shipping & Delivery Policy

How do you ship your orders?

We have tied up with a number of reputed courier partners. The courier service provider for your order is selected based on your location. For a few remote locations where there is no other courier service available, we use India Post to deliver your orders.

Do you ship to international locations?

We currently ship only within India and do not ship to any international location.

How much time does it take for an order to be delivered?

We deliver your order within 2-3 working days post-dispatch in A-1 and A-2 Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad). For the rest of the cities, we deliver between 2-5 business days. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 5-7 business days post-dispatch. Deliveries to very remote locations such as North East may take up to 7 business days or longer, depending on the location's geographical constraints.

How can I track my order?

As soon as we ship your order, you receive an e-mail notification with a link to track your order. Online tracking usually goes live within 24-48 business hours post shipping.

How long do you take to dispatch an order?

The duration of dispatching an order depends on the type of order you have placed. In-stock items (Items that we stock in our warehouses): These items are dispatched the 1-2 working days exclude public holidays and Sundays. At all steps of your order processing, we are in constant touch with you over phone, email and SMS to keep you updated.

What are the shipping charges?

We deliver an order free of cost at your doorstep for all orders above Rs 500. We bear all the Octroi/sales tax and there is no additional shipping charge that you have to pay at the time of the delivery.

However, if you order amount is less than Rs 500, a minimal shipping charge of Rs 50 is applicable.

Note: Certain additional procedures like state-wise taxes may apply to your order depending upon you order type, the utility of your order, the order size and the state/region the order is being delivered to.

Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.